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1. When you open a call with a prospective client, you should________ ask if they’ve already found a solution to their problem.,

2. The top 1% of salespeople are problem - ______ and problem - ________ .

3. If your intent is to truly help your prospects, they will feel that intent and they will _____ you.

4. “Might” is a _______ term.

5. Pushing your prospect or client to answer your questions or give you information builds:

6. When calling leads, detach yourself from the expectations of _________ and investigate if there is a sale to be made in the first place.

7. “So besides helping you with X, is there anyone else you ________ I could help?”

8. The MINDSET of a top Salesperson is to:

9. True or false: Effective voicemails can set you apart from other salespeople and help you locate your potential customers.

10.Probing Questions allow your prospect/client to relive their experience of what the problem has done to them and invites them to _______________.

11. Why do we use verbal pauses? (Select all that apply, hold down the CTRL button to select multiple answers)

12. After a personalized intro you would then go into your _______ questions.

13. Can you walk me through what you’re doing now to ____? Is an example of _______ question.

14. Do you want to…. have to keep doing that…if you…if you didn’t have to? Is an example of ____ and ___.

15. Why is _______ so important to you now though? Is an example of ________ question

16. What do you mean by that? Is an example of _____ Question.

17. Solution Awareness Question strengthens the benefits of them changing their situation with your solution, helping you find out:

18. What do you think held you back from having success with_____? Is an example of _____ question.

19. What if you don’t do anything about this problem and your situation gets even worse? Is an example of _________ question.