Endo Mastery

Getting collections and A/R under control

ASHLEY HUBERS

PRACTICE COACH

As a coach, one of the most common things I see at the beginning of a coaching journey is a doctor who is excited and motivated to implement new strategies, but the team hasn’t yet crossed that motivational bridge. As a result, they are hesitant and sometimes doubtful about embracing change.

  

For your team to buy into your vision, they need more than instructions and goals. They need to understand why the doctor’s vision matters—both for the practice and for themselves personally. In other words, they need to see that they’re not just employees helping you reach your goals—they’re people whose own growth and success are part of the bigger picture.

 

It’s not enough to manage a team well. You must lead them. And leadership starts by recognizing that each team member is a human being with hopes, challenges, and dreams of their own. When you take the time to connect your vision to what matters to them, it becomes real for them—not just another change or set of expectations.

 

When a team feels like they’re part of something meaningful—something they can believe in and contribute to—they show up differently. They take more ownership, engage more deeply, and care more about outcomes. That’s when your vision really gains traction.

 

In coaching, we often help doctors make this shift by guiding them to share their vision with purpose, empathy, and clarity for the team to understand their role and contribution. When your team feels seen, supported, and inspired, they’ll stop working out of obligation and start working out of commitment.

 

That’s when your practice truly begins to thrive—not just because of what you’re doing, but because of who you’re doing it with, and why you are doing it together.

Marketing Tip: Back to School Coloring Set

Add some back to school” fun to your referring offices’ staff room or reception area with a coloring book, a set of colored pencils and a sharpener. Even better, download free printable dental-themed coloring pages from Monday Mandala:

Creating the next evolution of your practice

What if you're not off track—just ready for what’s next?

CYNTHIA STAMATION

CHIEF EXECUTIVE OFFICER

It’s not uncommon for successful professionals to feel a sense of restlessness or imbalance. Many describe it as wanting to “find themselves again”—as if the version of them that once felt fulfilled has somehow drifted away. But maybe what you’re sensing isn’t loss—it’s growth. You haven’t gone off course; you’ve simply outgrown the place you once fit.

 

Life isn’t static. Neither is your motivation. As we evolve, so do our priorities, values, and definitions of success. What once fueled your drive may not align with the person—and the doctor—you are today.

 

In your practice, that evolution matters. The vision that energized you early in your career probably isn’t the one that fits you now. Yes, your clinical skills have advanced. But have your business systems, leadership practices, and financial model grown alongside them? Are your team culture and operational strategies built to support your current goals—not just your past ambitions?

 

Too often, doctors feel out of alignment because their practice was built around who they used to be. The next level requires more than great clinical care—it requires taking ownership of your future. That means asking new questions:

  • How can my practice serve the life I want now?
  • How can I scale success without more stress?
  • How do I create a team that’s aligned, accountable, and energized?

Intentional growth starts by leading with vision. It’s about reengineering systems, leveraging key performance indicators, creating a culture of shared ownership, and confidently directing your financial future.

 

Stepping into this next version of your practice—and yourself—takes courage. But it’s also where the greatest breakthroughs happen. At Endo Mastery, we help doctors design and build this future with clarity and purpose. And in doing so, many discover not just a more successful practice—but a more fulfilling life.

SIGN UP

Sign up to receive helpful practice management tips, debt elimination ideas, how to re-energizing your team, and much more.