CHRISTINE HOXHA
DIRECTOR OF COACHING
Happiness isn’t just a feel-good idea—it’s a strategic choice that directly impacts your life and your practice. The truth is that the obstacles we face rarely disappear by avoiding them. Real progress comes when we lean into challenges with curiosity and optimism. While that may feel draining at times, it’s actually the pathway to growth and resilience.
Successful leaders understand this. They make a conscious commitment to choose happiness in the moment—whether tackling a tough problem or celebrating a win. By finding satisfaction in the process of engagement itself, problems shift from being roadblocks to becoming opportunities, and limitations transform into stepping-stones toward new possibilities.
But happiness isn’t just personal—it’s cultural. In a practice, team morale can make or break performance. When team members are unhappy, their energy gets consumed by frustration, gossip, drama or disengagement. Left unchecked, this negativity dampens the environment, leading to a feeling of heaviness, doubt or distraction.
As leaders, we also have a responsibility to distinguish between issues that need resolution and those that stem from personal struggles outside the office. Real practice concerns must be addressed quickly, effectively and fairly. For personal matters, it’s often necessary—while still showing empathy, compassion and kindness—to encourage team members to bring their best selves to work and leave personal issues at the door.
Why does this matter? Because growth depends on teams who are energized, open to learning, and willing to try new things. Curiosity, creativity, and perseverance are fueled by positivity. A team weighed down by unhappiness simply doesn’t have the bandwidth to grow while also delivering exceptional patient care.
The good news is that you as the leader set the tone every single day. When you walk in with a smile, model a mindset of happiness, and celebrate progress—not just outcomes—you empower your team. In turn, they embrace those same values, align with your goals, and put their best effort forward.
A happy, engaged team doesn’t just make the workplace more enjoyable—it drives sustainable success for your entire practice.
- Team Development: Have you invested in your team’s skills, leadership, and culture? A strong, aligned team amplifies every effort you make.
- Patient Experience: Have you reimagined how patients move through your practice—from their first phone call to their follow-up care? A patient-centered focus creates both loyalty and referrals.
- Business Growth: Did you take steps to understand your numbers, reduce inefficiencies, and strengthen collections? Growth isn’t just clinical—it’s financial too.
- Personal Renewal: Are you actively creating an environment for your own well-being and leadership growth? A thriving practice depends on a thriving leader.
If the past year was one of genuine progress, celebrate it. But if it felt more like coasting, then it’s time to get back into “school mode.” Seek out a mentor. Invest in coaching. Recommit to measurable progress.
Children remind us that every year can bring transformation. Your practice deserves the same energy and momentum. New lessons, new growth, new opportunities—new clothes optional!